Spotify faced a significant upheaval on Wednesday, as tens of thousands of devoted users found themselves grappling with a frustrating outage from the beloved music and audio streaming service. However, after several agonizing hours of uncertainty, the platform triumphantly announced its return to normalcy.In a reassuring message posted on X, the platform formerly known as Twitter, Spotify declared, “All clear — thanks for your patience,” shortly after noon ET. The company directed users seeking further assistance to its support account, @SpotifyCares, as the dust began to settle.Earlier that day, the chaos ensued as users flooded social media with reports of their struggles: the app and desktop site refused to load, melodies remained silent, and the search function lay dormant. On top of these vexing playback and loading issues, user frustrations were only compounded by difficulties in accessing the support site.
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According to reports from The Associated Press, the outage began at approximately 6:20 a.m. ET and was not resolved until 11:45 a.m. ET, when Spotify proudly proclaimed that it was “back up and functioning normally” once again. The peak of despair hit just after 9:30 a.m. ET, when over 48,000 users raised alarms about their struggles through Downdetector. By early afternoon, however, hope was restored, with just under 1,500 reports still hanging in the air.While Spotify remained tight-lipped about the potential causes behind this striking disturbance, they were quick to dismiss any speculation regarding a security breach, labeling such claims as “completely inaccurate.”Despite the turmoil, Spotify’s vast empire continues to thrive, boasting an impressive total of over 675 million users worldwide, including a steadfast 263 million subscribers across more than 180 markets. The resilience of this platform remains undeniable, even in the face of adversity.
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